It makes a lot of sense that call centers would have a high stress level. Positive Talk Radio guest

And it's interesting that call centers would have, well, actually it makes a lot of sense that call centers would have a high stress level and a lot of turnover because of that high stress level. And I, I can only imagine what it's like to get on the phone all day, eight hours a day and get hung up on like a bunch and stuff.

Does that. Well, it really depends on the vertical that you're calling, but I see it as this it's like the gym. When somebody first comes into a call center, you really need the endurance to make 40 hours worth of phone calls a week. It, it could be draining, but when you're used to it, it just seems like a normal day.

When you're on a predictive dialer, you have a much higher contact ratio than you would if you were manually dialing, which could be exhausting. But mind you, this English is their second language. They're get
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Date: Sep 26, 2022 Views: 13 Ratings: 0
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