CCC RETRO VIDEO ARCADE GAME ROOM

"The BPO agents are smoking less at Costa Rica's Call Center. Does this industry create stress? Yes it does. Yet, many forgo a smoke break to spend 15 minutes playing the video games to relax and increase their health. The average call center agent will smoke a minimum of 4 fewer cigarettes a day via our game room.

FREE PLAY EMPLOYEE GAME ROOM

https://www.youtube.com/watch?v=cYE04hh6BwM


A customer service agent may burn out after a period of time. That is a fact. CCC has dropped the standard attrition rate dramatically. In addition, the attendance rate has remained at a relative high for industry call center standards just from the implementation of the game room.

We have invested in a first class employee game room at CCC. I wanted to share with all business owners and happy employees what can be done in an office environment to raise morale, sharpen skills and reduce attrition.

Telemarketing and video games do have something in common regarding performance and succes

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