Work from home virtual telemarketers need composure and maturity.INspired INsider Podcast guest

Richard Blank: For my clients.

Dr. Jeremy Weisz: Let's talk about culture for a second and when, when Covid hit, again, like you have the tools and opportunity to do things virtually, obviously, cause people call you, you're a call center and you're doing things virtually, but what about in house? Did things change at all with Covid? Did you find that more people were able to work from home, Um, and then, you know, or did they come back in the office?

Dr. Jeremy Weisz: How'd that transition look like? Kind. During Covid and then, and then post Covid.

Richard Blank: It's an excellent question, Jeremy. Well, nobody knew what was happening. You're a doctor. I mean, nobody really knew what was happening when Covid first did. So the Costa Rican labor law gave me up to 50% capacity in my call center.

Richard Blank: I chose to make it 20%. I did need pe

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