Montclair State University guest Richard Blank. The Feliciano School of Business

richardblank
Feb 19, 2024
(more info)

The Feliciano School of Business at Montclair State University. A Costa Rica's Call Center visit.

• Business of call centers and how to scale while competing against the likes of Amazon and HP • Keys to success in the service industry • Bridging the cultural differences [local workforce with global clients] • Leadership strategies for navigating uncertainty • Personal Reflections an ex-pat entrepreneur in Costa Rica"

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Date: Feb 19, 2024	Views: 6	Ratings: 0
Time: 01:42 PM	Comments: 0	Favorites: 0