5 Steps of a Phone Call. Build & Balance sales guest Richard Blank Costa Rica's Call Center.

Richard Blank: The client loves anything else that you would add. If you're willing to walk through a little journey with me and close

your eyes, I can give you from the beginning to an end of a five minute phone call. I'll walk you through some steps. I'll make it easy for you. It's

not advanced because once you see it, You'll never

unsee it.

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